Solutions

  • Shippers Tools
    Dispatching Tools

    Quickly Post Dispatch

    • Each Dispatch auto-generates a unique Dispatch Number — or you can assign your own — that serves as a permanent tracking and reference number for that Dispatch
    • Easily copy and paste VIN to autofill the year, make, and model for each vehicle
    • Instant address verification through our platform via Google Maps more
    • Suggested Price feature available when posting Dispatch from or to a new location, or for new type of vehicle
    • Easily share Dispatch link, sending an invite to Carrier, or saving it to your Dropbox or as a PDF
    • Privacy protection allows you to hide your contact information until you select a Carrier for your Dispatch, eliminating unwanted sales calls
    • Enabling “Allow Offers” lets you review Carrier’s bidding price
    • Editing Dispatch details available (such as number of vehicles, price, terms, etc.), until requested by Carrier; further modifications possible with Carrier approval

    Select Carrier for Dispatch

    • Easily compare different Carriers requesting your Dispatch. Detailed company profiles provide all the essential data you need for deciding on a Carrier, including their feedback and ratings
    • All Carriers are registered U.S. and Canadian businesses verified upon registration with UDispatch
    • Using Quick Confirm awards job to Carrier if response is within time limit set by you more
    • Invite a preferred Carrier not registered with UDispatch to bid on the job with a just few clicks of your mouse — simply provide a company email to facilitate all tasks, BOLs, invoices, etc.; they will then be completed by Carrier and integrated into the UDispatch platform. No registration or verification is required for a Carrier invited by you more.

    Manage Dispatch

    • Once posted, Dispatches are monitored in the folders labelled Posted (for considering Carrier requests) and Pending (when awaiting confirmation from a Carrier). Dispatches not assigned to a Carrier by the pickup date will be moved to the Expired folder, where they may be easily reposted.
    • Monitor your Dispatches from pickup to delivery with your clearly organized In Progress folder. Allows you to see the delivery progression from start to finish
    • All Dispatches are archived and instantly accessible
    Organization Tools

    Company Profile and Feedback Score

    • Quickly setup your company profile, and easily review the company profiles of others
    • A user’s score is shown throughout the UDispatch app; clicking on a user’s name will furnish their detailed profile
    • Reputation increases with each completed job, and our platform provides the tools to build and maintain an excellent profile
    • UDispatch’s feedback algorithms help shape your profile and grow your business

    Easy and Intuitive Dashboard

    • Easily manage status of all Dispatches, view scheduled pickups, deliveries, status of all invoices, and all pending dispatch information
    • Fully customizable, quickly summarize all recent activity and highlights
    • Real time updates and smart alerts keep you informed
    • Dispatch stats and graphs help monitor performance levels, providing in-depth analysis for any time period you require
    • Constantly assess dispatches and monitor your spending on vehicle shipments and overall workflow

    Address Book

    • Seamless contact organization and management; easily find contacts by name, phone number, or email address
    • Import existing contacts, making our fast dispatching process even faster
    • Create a Favorites list, and select people you want for specific jobs while blocking those you don’t. Your Blacklist group will block certain Carriers from contacting you through our chat, or viewing Dispatches posted by you. Create additional groups with criteria you set
    • Pre-populated list of U.S. and Canadian auto auctions, complete with addresses and phone numbers, for faster and more accurate dispatching
    • Address verification via Google Maps eliminates mistakes more

    Task Manager

    • Fully customizable, fully automated task assignment for every vehicle
    • Intuitive user interface, easy for you to set and easy for Carrier to follow
    • Notate specific tasks (pick up keys, lock vehicle upon delivery, etc.) and UDispatch will send timely reminders to Carrier
    • Delegate tasks, clear documentation, updates upon completion more
    Communication Tools

    Real-Time Updates

    • No more uncertainty, even when you’re not logged into UDispatch — we will send alerts, notifications and reminders about pickups and deliveries
    • We also keep you and the Carrier informed of all relevant and updated Dispatch data via email and text, and push notifications as well
    • Easily subscribe to your preferred method of notifications; unsubscribing is just as easy
    • Updates and smart alerts easily integrate with your Apple or Google calendar

    Secure Chat

    • UDispatch offers Secure Chat, our feature to further increase efficiency by providing a common platform to exchange details, send attachments, links to Dispatch, BOLs, and invoices
    • All Secure Chat conversations are recorded and documented, and easy to review
    • Available exclusively to your contacts as well as the Carrier involved in any Dispatch
    • Fully customizable, allowing you to mute or block users from UDispatch Chat at any time

    • If your price is negotiable or you want to see if a Carrier will offer you a better deal, expedite that process by accepting offers through our platform instead of phone or text.
    Management Tools

    Manage Users and Contacts

    • Assign user permissions throughout company profile (who does invoicing and payment processing, who posts and manages Dispatches, etc.)
    • Track progress and address deficiencies across your operation, ensure accountability
    • Easily access all contact information via Address Book

    Statistics that Measure Growth

    • Utilize your UDispatch Dashboard’s graphic representation of your stats to track vehicle delivery, income, and overall workflow for your company

    Electronic Bill of Ladings (eBOLs)

    • For new Dispatches posted that require BOLs, UDispatch provides a pre-filled BOL for the Carrier, making BOL preparation faster, easier, and with less likelihood of mistakes or typos
    • Easy vehicle inspection, quickly upload photos
    • Easily share and store eBOLs: email or send link (including via UDispatch Secure Chat) to members of your team or to Carrier, save to your Dropbox or as a PDF, or print anytime
    • Get signatures on pickup and delivery, easily transmit data
    • Validate addresses via Google Maps more
    • Real-time GPS tracking with driver available through UDispatch mobile app more
    Accounting Tools

    Expedited Payments and Simplified Bookkeeping

    • Integrated merchant accounts are only a few clicks away; credit card or PayPal acceptance via Stripe, Authorize.net, PayPal Pro or Braintree
    • Payment and invoicing includes Adjust Payment feature built in
    • Quickly respond to invoices, make payments, and mark as paid
    • Easily send invoices to end customers
    • Use UDispatch accounting software or seamlessly integrate with Quickbooks or Xero
    • Easy to share and store: email or send link (including via UDispatch Secure Chat), and save to Dropbox or as a PDF
    • Transaction histories backed up to secure servers, monitored 24/7 with cloud backup
  • Carriers Tools

    Carriers Tools

  • Account Security

    Account Security

  • Integration

    Integration